Skills Inventory Assessment Analysis
PART 1: DISCUSSION MODULE 2
After completing the Skills Inventory in Chapter 3, my scores were: Technical Skills: 20, Human Skills: 26 and Conceptual Skills: 24. Northouse (2016) asserts that to mobilize the resources to do the work and to resolve problems, i.e. to establish relationships and enhance cooperation, the human skills are required, in addition to the conceptual skills that will allow the leaders to think of the strategy and surmount the organization complexities. My results show that I am the strongest in human skills, then conceptual, and my technical skills are moderate.
The profile suits my dream job, which is management. The reason is that the human skills score is high, which implies I can effectively communicate, conflict-solve, and motivate others, all of which play a critical role in team leadership and holding an organization together. My excellent conceptual abilities also indicate that I can analyze complicated problems, create new solutions, and align daily activities with a long-term strategic plan. They are middle to top skills in which the work involves decision making and vision setting. The general rating of the technical performance is that I would be able to get used to the working activity and be more productive in the sphere, where the leadership along with the strategic management are more operative in contrast to the sphere, where the technical performance is involved only.
The literature presently is obsessed with the significance of the conglomeration of the proficiencies to realize the prosperity in the workplace. Lee, Jeong, and Lee (2025) found out that conceptual and cognitive skills can contribute positively to the sophistication of occupation and their financial results, and this is the reason why they are the core emphasis in the leadership. Similarly, Stephany and Teutloff (2022) also prove that, practically, technical knowledge is the most useful (human skills and conceptual skills and practical knowledge) is the reason to off-balance-sheet score the interpersonal and strategic competencies and practical knowledge by the leader.
Overall, my Skills Inventory findings show that I am well-qualified to work in the position of a manager, and a profession that would require collaboration, problem solving, and strategic thinking. My technical skills are not bad, but I will improve them with continuous training and through project activities. It will also be reported in the balance that I will become flexible and competitive in the future in an attempt to seek new leadership.
References
Lee, S., Jeong, D., & Lee, J.-D. (2025). Unraveling human capital complexity: Economic complexity analysis of occupations and skills. arXiv.
https://arxiv.org/abs/2506.12960
Northouse, P. G. (2016). Leadership: Theory and practice (7th ed.). Sage.
Stephany, F., & Teutloff, O. (2022). What is the price of a skill? The value of complementarity. arXiv.
https://arxiv.org/abs/2210.01535
Situational Leadership Applications (PART 2: Module 2- PAPER)
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Abstract
This paper discusses situational leadership model as developed by Paul Hersey and Kenneth Blanchard that has four styles of leadership directing, coaching, supporting, and delegating. It identifies situational leadership, discusses its theoretical basis, evaluates critically its applicability in the current workplace which is global and diverse. As discussed, situational leadership is highly flexible and hence most appropriate in multicultural organizations, remote workplaces and in managing employee development. The model, however, has its limitations too (including the difficulty in making a diagnosis and inadequate attention to structural and technological dynamics). Based on the new academic literature, the paper concludes that situational leadership is a critical tool towards effective leadership within a fast changing world.
Introduction
The transforming organizational challenges have led to the increased development in the theories of leadership. One of the most persistent styles is situational leadership, which was invented in the late 1960s by Paul Hersey and Kenneth Blanchard. In contrast to the models of traits and behavior, situational leadership is based on the assumption that no universally effective leadership model exists. Rather, the leaders will be forced to change their practices based on the capacity and desire of subordinates (Northouse, 2021).
This has played the biggest role especially in the modern day global workplace which is not only diversified but is also globalized and is also technologically dynamic. Now leaders will need to address cultural differences, telecommuting, and demands of employees, who now seek to grow and be independent. In this paper, situational leadership is defined based upon its four styles and discussed in relation to current organizational settings, relying on the new scholarly literature to evaluate its topicality and constraints.
Defining Situational Leadership
Situational leadership will be based on the interplay between the behavior of leaders and the willingness of followers. According to Hersey and Blanchard (2013), the level of readiness relates to the willingness and capability of the followers to carry out a given task. Leaders should thus be able to strike a balance between task-based (giving direction, organizing work, tracking progress) and relationship-based (communicating, motivating and developing trust) behaviors. The model describes four leadership styles:
Directing (S1): This style of leadership includes high task low relationship behaviors that emphasize strict instructions and supervision. It should be used when the followers are incompetent but willing or prepared to learn. Using the example of a staff member going through an onboarding procedure, a supervisor may guide that staff member through various procedures which are recorded to be used in the future.
Coaching (S2): Coaching involves high task and high relationship oriented behaviors in which the coach does not only motivate and engage the followers, but also mentor them. It comes in handy when the followers are not completely incompetent but not vigorous. One such example is that the project manager can train a junior analyst to be hardworking and give feedbacks.
Supporting (S3): Supporting is an action based on joint decision making, as well as low task and high relationship actions. It can be used with followers who are talented and may need to be reassured or encouraged. Some of them would include the situations where a team leader has to be assisted with the assistance of the behaviours to start a new project with the older and more experienced workers who would still be ready to go out there but do not want to.
Delegating (S4): It must be delegated to capable and committed followers and must be low task, low relationship. Leaders delegate responsibility, keep track of progress remotely, and believe that followers are capable of doing it alone. This applies in teams which are in good performance or professionals which are broad in their experience.
Flexibility predetermines the situational leadership aspect as it suggests that the leaders rightfully set the degree of preparedness in the followers and alternate their behaviours with it among the four consecutive styles (Northouse, 2021).
Relevance in Today’s Workplace
Cultural and Diversity Considerations
The second effect of the globalization is that multicultural teams have appeared that cannot be compared by language, culture and work expectation. Situational leadership may be quite relevant here because leaders are able to adjust to various cultural dispositions. The choice of styles by the leaders was based on the cultural values and Bhatti et al. (2022) believed that, and assisted the leaders to reach the next stage of unity and performance in the group. In the cultures where there is a high power-distance and therefore China where workers are accustomed to strict authorities and orders the coaching can be stronger. But in low-power-distance societies such as Sweden it might be better to empower or enable since the employees do not feel they are being controlled, and decisions are more consultative.
The model also plays a significant role in the management of diversity within the teams that bear the generational differences. It is also related to the reality that the younger generations of employees such as Generation Z are more indulgent in the approaches to leadership which are career-oriented and supportive (including coaching), (Rodriguez and Noble, 2022). Delegation styles may be effective when the attributes of autonomy and trust are more forceful, and the staff is older or more experienced. This is a flexible aspect that situational leadership also could apply when dealing with diversity within the workforce.
Remote and Hybrid Work
Remote and hybrid working became a necessity during the COVID-19 pandemic, and the shift completely transformed the way people manage leadership. Situation leadership provides a potential frame of reference, which may be utilized to manage such dynamics. The other conclusion Ali et al. reached is that remote workers whose leaders practiced supportive leadership were less isolated when maintenance was provided in the form of communication and empathy (2021). Delegating styles worked well when the employees were self-motivated and worked independently, especially in knowledge based jobs like software development. On the other hand, new staff who were adapting to remote onboarding tended to need guidance or mentoring to figure out how things were done in the organization.
The leaders of remote offices should find a middle ground between order and autonomy. An over-focus on directing results in micromanagement and an over-focus on delegating results in disengagement. Not only dynamic, situational leadership can change according to the dynamics in virtual team and thus it needs to be practiced in technologically mediated working environment.
Employee Development and Retention
The modern organizations are greatly concerned about the growth of the employees since the talented workers would want to grow and work in a sane way. Situational leadership is directly related to this objective since it matches leadership styles with the level of development. Rodriguez and Noble (2022) write that coaching proves particularly useful in fostering employee engagement because it is both guiding and motivating. Should the competence be cultivated, the leaders can transform into supporting or delegating and assign more responsibility to the employees and strengthen the trust.
This growth is not just capacity building at the individual level, but also assists in retention within the organization. When employees feel that leaders are flexible and willing to help them develop, they will be more committed. A good case in point is multinational corporations such as Google and Microsoft that employ their own distinctive models of leadership that relate coaching and delegation to influence creativity and empower their workforce.
Situational Leadership has weaknesses.
Despite the strengths associated with situation leadership, there exist limitations to this leadership approach. One of the issues is the diagnostic problem of the preparedness of the followers. There is also a risk that leaders will draw a wrong conclusion about competence or commitment, and the result will be the wrong form of leadership (Thompson and Glaso, 2018). Examples of this include giving an employee who appears good yet lacks confidence an assignment that should be carried out with competence.
The other weakness is that situational leadership centers mainly on personal preparedness without considering any external organizational or structural conditions. Dartey-Baah (2021) says that systemic leadership in turbulent times is defined by organizational culture, economic pressure, and technological turmoil. These are complexities that are not directly addressed in situational leadership and hence the reason why they prevent its application in a condition of external uncertainty.
Lastly, critics have observed that situational leadership imposes excessive demands on the leader to change behaviors on an ongoing basis. In an organization where complex structures are involved, this continuous adaptation might not be possible. This requires leadership training where the managers are trained to be able to diagnose the needs of their followers and use the model correctly.
Practical Applications and Examples
Situational leadership is evident in a number of work environments. Indicatively, in the medical sector, situational leadership is often employed by nurse managers to strike a balance between directing, coaching, supporting and delegating duties to senior practitioners. High speed settings need this kind of flexibility because patient safety is a primary concern.
Technology firms tend to use coaching style by the project leaders introducing new software tools, and later move to support or delegate after the employees have proved to be competent in using the new tools. Similarly, the consulting companies in the global arena use the situational leadership to lead the multi-cultural teams by modifying their supervision and communication basis on the project and cultural requirements. Such demonstrations indicate the applicability of the model to organizations.
Conclusion
The situational model of leadership in complex organizations provides a flexible situational leadership approach that is supported by four adaptive situational leadership styles. The fact that it focuses on integrating leadership behavior and the degree of preparedness of the followers renders it particularly relevant in the current global and diverse workplace setting where flexibility is essential because of culture, remote working, and staff development concerns. Current studies have verified that situational leadership can improve employee engagement, cohesion and flexibility in any industry.
However, facts of the diagnostic issues, disrespect of the structural processes are just the limitations which indicate that a leader should not only apply the situational leadership and supplement them with the more generalized organizational knowledge. However, situational leadership is a powerful instrument that all contemporary leaders should have who build an efficient work environment, communication and development within a dynamic work environment.
References
Ali, M., Li, Z., Khan, S., Shah, S. J., & Ullah, R. (2021). COVID-19 and work engagement: The role of remote work, social support, and leadership styles. Frontiers in Psychology, 12, 720557.
https://doi.org/10.3389/fpsyg.2021.720557
Bhatti, W. A., Aslam, U., Hassan, A., & Sulaiman, M. A. B. (2022). Situational leadership and cross-cultural management: A study of leadership adaptability in diverse work settings. Journal of Leadership & Organizational Studies, 29(3), 267–280.
https://doi.org/10.1177/15480518221084377
Dartey-Baah, K. (2021). Resilient leadership in turbulent times: A situational approach to managing diversity. European Business Review, 33(5), 776–790.
https://doi.org/10.1108/EBR-04-2020-0088
Northouse, P. G. (2021). Leadership: Theory and practice (9th ed.). Sage.
Rodriguez, J., & Noble, D. (2022). Employee development and leadership flexibility: Enhancing engagement through situational leadership. Human Resource Development Quarterly, 33(2), 159–175.
https://doi.org/10.1002/hrdq.21450
Thompson, G., & Glasø, L. (2018). Situational leadership theory: A test from three perspectives. Leadership & Organization Development Journal, 39(5), 574–591.
https://doi.org/10.1108/LODJ-01-2018-0052